Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun, it's important to understand that the house always has an edge, and you should never gamble more than you can afford to lose.
Responsible gaming means playing safely, within your means, and knowing when to stop.
Age Verification
All players must be 18 years of age or older to participate in online gaming in New Zealand. If you are under the legal gambling age, please do not use this website or any online casino services. Gambling is not suitable for minors.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing relationship conflicts related to gambling
- Feeling irritable or anxious when trying to reduce or stop gambling
- Failed attempts to control or cut back on gambling
- Lying about the extent of gambling activity
If you experience any of these warning signs, it's crucial to seek help immediately.
Self-Help Tools & Features
Most reputable online casinos offer tools to help you gamble responsibly:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit into your account
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders during gameplay about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a set period of time
- Self-Exclusion: Temporarily or permanently exclude yourself from playing at a casino
- Account Cooling-Off: Take a mandatory break from your account for a period of time
Take advantage of these tools to maintain control over your gaming habits.
Get Help & Support
If you're struggling with problem gambling, support is available. Please reach out to these organizations:
New Zealand Resources
- Problem Gambling Foundation (PGF): Free, confidential support for problem gamblers and their families. Call 0800 664 262 or visit www.pgf.nz
- Gambling Helpline: 24/7 helpline for problem gambling support. Call 0800 664 262
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): Self-exclusion scheme for online gambling. www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
If You Need Help
There is no shame in seeking help. Problem gambling is a recognized condition that can be treated. Whether you're concerned about your own gaming habits or those of a loved one, professional support is available and can make a real difference.
If you're experiencing problems with gambling, please contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz today.
Remember: Playing should be fun. If it's not, help is just a phone call away.